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Return Policy for Que Bonito Mexican and Fashion
*We have a 7 days return policy, which means you have 7 days after receiving your item to request a return.
*If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
*To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with no perfume aroma, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
*To start a return, you can contact us at channeles33@gmail.com
*Please note that returns will need to be sent to the following address: [1200 Blalock Rd Suite 116 Houston tx 77055]
You can always contact us for any return question at channeles33@gmail.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
SPECIAL DEALS and LIVE SALES are FINAL. Party dresses are final sale, Please get in touch if you have questions or concerns about your specific item.
Exchanges
Exchanges are accepted during the 7 days time period after receiving your item, except for party dresses or special occasions garments.
*for the exchanges Customer is responsible for the shipping when the item is returning to them
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
European Union
Unfortunatelly we are not accepting any returns or exchanges for European Union, sales are final.